How do I return my gift card?

We have a 100-day return policy on physical and paper gift cards and we'd gladly offer you a full refund for cards that you'd like to return for any reason.  We make such guarantees for up to 100 days from the date of your purchase, up to a lifetime maximum of $1000 per customer.  For more information on our Purchase Guarantee Program, please visit http://www.cardpool.com/guarantee.

 

Simply mail the cards back to us at this address, with a quick note that you are making a return and note your order number and we'll refund the full amount to your credit card as soon as we receive it.  You'll see the credit to your account within a few business days. Please note that we do not pay for postage on returns.

 

PROCESSING CENTER 
PO BOX 8584 
EMERYVILLE, CA 94662 

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